Pixel owners may have another avenue for in-store repair services in the near future. Currently, Pixel phone repairs involve a visit to one of the two Google Stores based in New York City or any branch of uBreakiFix. However, reports from several sources passed on to 9to5Google suggest that well-known tech retailer Best Buy is training its Geek Squad staff on Google Pixel handset repairs.
Best Buy already offers similar arrangements for the repair of other smartphones. They handle repairs for iPhones and collaborate with Samsung to repair a selection of Galaxy handsets, including those from Samsung’s folding series.
Initially, Best Buy plans to implement in-store Pixel repairs at their larger stores located in major cities such as New York and Los Angeles. These repair services could roll out as early as the forthcoming month. For context, Best Buy’s repair costs for screen replacements hover around $230, and battery replacements for iPhones or Samsung Galaxy units can cost less than $100.
Best Buy offers same-day screen repairs for iPhone 6s or newer models brought in for fixing. A select few Best Buy outlets even provide this fast track service for Galaxy devices. The retailer ensures the use of genuine Apple parts for iPhone repairs and original Samsung components for Galaxy repairs.
Best Buy’s dedicated webpage outlines the extent of in-store Galaxy repairs, addressing:
- Cracked screens
- Back glass issues
- Display problems
- Audio issues
- Power/charging/battery problems
- Button replacement
- Camera replacement
- Wi-Fi troubleshooting
- Software dilemmas
- And more
Although an equivalent page for in-store Pixel repairs has not yet been launched, it’s anticipated to offer a similar range of services for Pixel handsets. Those subscribing to the My Best Buy Total membership worth $179.99 per year enjoy a 20% discount on all repair prices.
Pixel users looking to utilize this possibly upcoming service from Best Buy should, however, wait for an official announcement confirming the rumor before heading to their nearest Best Buy branch for repair.
The alleged initiative would present another convenient option for Pixel phone owners in need of repair, particularly in larger cities, amplifying Best Buy’s role in the smartphone servicing and maintenance landscape.