Smart Communications Inc. is a telecommunications company based in the Philippines. It is a subsidiary of Philippine Long Distance Telephone Company (PLDT).
The company provides wireless communications and digital services. Headquartered at Smart Tower, 6799 Ayala Avenue, Makati, it has offices all over the Philippines.
If you are having a problem with your smart’s subscriptions or account. You can call the smart customer service and or smart hotline listed below.
Smart Customer Service Number: (02) 8888 1111
Smart Facebook Page: Send message & concerns here: Smart Facebook
- Smart Postpaid & Prepaid, Talk N’ Text, Sun Cellular – *888 via Smart Sim or (02) 8888-1111 via Telephone
- Smart Infinity – *800 via Sim or (02) 8848-8806 via Telephone
- Smart Mobile Broadband (Plug-It, Pocket WiFi, Smart Bro SIM) – *888 via Sim or (02) 8888-1111 via Telephone
- Smart Padala – 15177 via Sim or (02) 8845-7777 or 1-800-1-888-5648
- Smart Load Retailers – *333 via Sim or (02) 8845-7733 via Telephone
- Smart Load Dealers – *7744 via Sim or (02) 8845-7744 via Telephone
- Smart Bro Enterprise – *177 via Sim or 177 via Telephone
Do you still have any questions about anything mentioned above? Have you had any experience with contacting Smart Customer Service before? If so, we’d love to hear your thoughts on the experience in the comments, as well.
The info is outdated. It’s best to update it for the benefit of millions of your subscribers. Not all would like daunting approach thru chat.
why this number called me? (02) 8888 1111
Our Company is planning to upgrade from prepaid to postpaid plan. We’ve been reaching out to your Business Enterprise but no update was given. I’ve been asking for a contact number to follow up our request since they are not that responsive thru email.
Try to contact smart’s official Facebook page here: https://web.facebook.com/SmartCommunications/
my sim is cracked how can i fixed it?
Buy a new one! Damaged sim card cannot be repaired.
bkt po kaya 3g n lng po.ung sim ko at hnd na po ako makapag data
Usually yan talaga problema. Nagka ganyan din ang sim ko 3G tas hindi nakaka data dati tas bumili nalang ako ng bago.
How to refund load that loaded to post paid sim card?
paanu Po mabalik data cgnal Ng old sim q
Hindi na mabalik pag expired na ang old sim card
Currently dito pa ako sa ibang bansa and I paid my bill on time then 3days ago till now why smart company deactivated my SIM card please paki explain kung ano ang problema especially I don’t owe any single cents to the company I paying my post paid monthly of 999 pesos kasi hindi na ako maka accept ng message
Your reply asap very much appreciated
Thank you
Call smart customer service hotline for your concerns (02) 888-1111 or you can contact them thru their official facebook page
May reklamo po ako sa pagloload ko. Powerall149 good for 7 days pero bakit 3 or 4 days lang ubos na? Maraming beses na ito. At saka walay signal dito sa amin lalong lalo na pag walang kuryenti. Paano kung may emergency kami? Paano kami makakontak kung walang kuryenti?